Wholesale

We offer wholesale discount on large quantities. 

Eligibility of Wholesale Discount

To be eligible for wholesale discount, you normally need to order at least 500 units of a single type of product. Discount is more favorable if the order is larger.  You should note that:

• The product for wholesale order will be measured by weight instead of being counted one by one.  So there could be slight variation in the quantity (maybe more or less than the ordered amount).  No refund or return of order shall be accepted for this reason. 
• You should expect a production lead time of 1 to 5 weeks (depending on which product) after cleared payments. 
• Not all products are available for wholesale. 

Ordering procedures
The normal ordering procedures are as follows:

1. You send an email inquiry to info@keyhandmade.com.  Please include the following information in your e-mail.
   
   • Name of company
   • Name of contact person
   • E-mail address
   • Link to product of interest
   • Choice of option (if any)
   • Order amount of the product of interest
   • Choice of shipping method (air registered / DHL)
   • Any other special request (optional)
   • Company website (optional)
   • Nature of business (optional)
2. KEY Handmade provide quotation within 1 to 2 working days (if all information required is provided).
3. Your confirmation of acceptance of the quotation.
4. KEY Handmade send invoice for payment via email.
5. You make payments using credit card or Paypal.
6. KEY Handmade kick start production after payment is cleared.
7. KEY Handmade ship your order to your shipping address when production finishes.  Tracking number will be provided via e-mail upon shipment.

Payment
All payments have to be made by credit card or Paypal.